Delete your Roundly account

In the app

Open More, then Your account (or tap your letter at the top, then Your account). Tap Delete my account, or Delete my round if you own the round.

Without the app

Sign in with the email you use for Roundly. We email you an 8-digit code, as we always do. Roundly then opens on Your account, with the Delete button.

Sign in to delete

What is deleted

• If you work on someone else's round: your sign-in on that round goes straight away. The jobs you did stay in the owner's records, because they are the owner's business records. Ask the owner if you want your name taken off them.
• If you own the round: it closes as soon as you ask, so nobody on it can open it. We email you a copy of your customers, visits and payments, then delete everything: every customer, visit, payment, message and photo, and the sign-ins of everyone on the round. We email you when it is done.
• Copies in our backups are cleared within 90 days of the deletion.

Changed your mind before your round is deleted? Reply to our email.

Can't sign in?

Email [email protected] from the address you use for Roundly, and say you want your account deleted.